3333baj Privacy Policy — Your data is safe with us

1 Introduction

3333baj is a trusted online gaming and betting platform in Bangladesh. Protecting our users' privacy is our highest priority. In this Privacy Policy, we clearly explain:

• What types of personal information we collect,
• How that information is used,
• Who your information may be shared with,
• How long your information is retained,
• The steps we take to keep your information secure.

This policy applies to both the www.3333baj.org website and the 3333baj mobile app. Our Terms and Conditionsalongside this policy for a complete picture.

2 What Information We Collect

3333baj may collect the following types of information from you:

a) Registration Information

• Full name, date of birth, and gender
• Email address & mobile number
• Permanent Address & Postcode
• Username & Password (Encrypted)

b) Identity Verification (KYC) Information

• Copy of National ID or Passport
• Proof of residential address (utility bill or bank statement)
• Selfie or Liveness Check (where applicable)

c) Financial Information

• Payment method details (Mobile Banking, Nagad, Rocket number)
• Deposit & Withdrawal History
• Transaction Reference Number

d) Automatically Collected Information

• IP Address & Device Information
• Browser Type & Language Settings
• Platform Activity Logs
• Cookie & Tracking Pixel Information

3 How Your Information Is Used

3333baj uses your information for the following purposes:

• Account Management: For registration, login, and account verification.
• Service Delivery: To keep gaming, betting, deposit, and withdrawal services running smoothly.
• KYC & Age Verification: To meet legal obligations and prevent access by minors.
• Security & Fraud Prevention: To detect suspicious transactions and protect your account.
• Customer Support: For complaint resolution and customer support.
• Promotional Communications: To inform you about bonuses and offers, with your consent.
• Legal Obligations: To meet regulatory authority requirements.
• Platform Improvement: To analyze usage patterns and improve our services.

4 Information Sharing Policy

3333baj never sells your personal data to third parties. However, information may be shared in the following specific circumstances:

• Payment Processors: With authorized payment gateway providers for processing deposits and withdrawals.
• KYC Partner: With trusted verification providers for identity and age verification.
• Game Providers: Limited data shared as required to operate specific game services.
• Legal Authorities: When required by a valid court order or directive from a government authority.
• Company Restructuring: To a new owner in the event of a merger or acquisition.

5 Cookie Policy

3333baj uses cookies to enhance your experience and ensure the platform functions correctly. The cookies we use include:

• Essential Cookies: To maintain login sessions and platform security — the platform cannot function properly without these.
• Functionality Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which parts of the platform are used most — this data is statistical and not personally identifiable.
• Marketing Cookies: To show you relevant offers based on your preferences — used only with your consent.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

6 Data Security

3333baj follows industry-standard security practices to protect your information:

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Passwords are stored using bcrypt hashing — plain-text passwords are never stored.
• Payment card data is handled in accordance with PCI DSS standards.
• Firewalls and intrusion detection systems are active to prevent unauthorized server access.
• Regular security audits and penetration tests are conducted.
• Employee access to data is restricted on a need-to-know basis.

7 Data Retention Period

Your data is never kept longer than necessary. Our general retention policy is:

• Account Information: For the duration of active account use and up to 5 years after closure.
• Financial Transaction Records: Generally 5–7 years for legal requirements.
• KYC Documents: Up to 5 years after account closure, in accordance with anti-money laundering regulations.
• Gaming Logs: Typically 2 years for dispute resolution.
• Cookie Information: Depending on the cookie type, at the end of the session or up to 1 year.

Once the designated retention period ends, data is securely deleted or anonymized.

8 Your Rights

As a 3333baj user, you have the following rights:

• Right to Access Your Data: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can restrict how your information is used for certain purposes.
• Data Portability: You can request a copy of the data we hold about you.
• Right to Object: You may opt out of marketing communications at any time.

To exercise these rights [email protected]to get in touch. We'll do our best to respond within 30 days.

9 Children's Privacy

3333baj is strictly for users aged 18 and above. We do not knowingly collect any information from anyone under 18.

• Age verification is mandatory at the time of registration.
• If an underage account is identified, it is immediately suspended and all associated data is deleted.
• If a parent believes their child has created an account, please contact support immediately.

10 Policy Updates

3333baj reserves the right to update this Privacy Policy as needed. When changes are made:

• You will be notified of significant changes via email or platform notification in advance.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• The date of the most recent update will always be shown at the top of this page.

11 Contact

Contact us for any privacy-related questions, requests, or complaints:

• Email: [email protected]
• Support: Use the platform's live chat feature.
• Response Time: Typically within 24–48 business hours.